WCTE only guarantees seats for passengers on the day of their reservation. Passengers who come off the trail early and do not take the bus should contact WCTE immediately. A partial refund may be available if advanced notice is given. Refunds are not given once the reservation date has passed. Passengers who are more than two days late, but find that the bus is full (and therefore WCTE is unable to offer seats under the priority seating policy) will not receive a refund, but can take the bus the following day if there is room.